Delete your Health Club account

How to request deletion

1. Email support@healthclubapp.co from the address registered to your Health Club account, with the subject “Health Club account deletion”. You can use webmail or your preferred email app.
2. Say whether you want your entire account deleted, or only specific data such as a photo, a post, a fitness log, or a newsletter registration. No reason is required.
3. We need to verify that you own the account before taking action. If you have lost access to your registered email, contact support@healthclubapp.co. Never send your password, authentication codes, or health records by email.

What your request covers

A full deletion request covers your sign-in account, profile and preferences, workout and nutrition logs, activity and body measurements, uploaded photos, community posts and comments, and connected-service identifiers, chat messages and account data held by our service providers. Copies other members have independently saved may remain with them.

If your app version provides Settings → Delete account, you can also start there; otherwise use the email route above. Uninstalling the app or signing out does not delete these records. Removing your login alone is not complete data erasure. We will confirm what has been removed when your request is completed.

Timeline and information retained

Please allow up to 30 days for a response to your verified request. If more time is needed, we will explain why and give you an expected completion date. This is a response target, not a guarantee that every backup or service-provider copy has already been erased.

Limited information may be retained where required for legal obligations, security investigations, or resolving a dispute. A minimal newsletter suppression record may be retained to honor an opt-out. We will explain any applicable reason and retention period in our response.

Backup copies expire according to the applicable backup schedule. The final backup and provider retention periods are being confirmed; contact us for the schedule that applies to your request. Manual review is currently required for complete erasure.

Other privacy choices

You can request access, correction, export, restriction, or deletion of specific information without closing your account. See our privacy policy and data safety overview.